ITIL
Training in Chennai

ITIL Training in Chennai at Credo Systemz focuses on enhancing your skills on the ITIL framework and methodologies with best practices and processes. Credo Systemz being ranked as the Best IT Training Institute in Chennai, conducts ITIL Foundation Training. With instructor led training, upgrade yourselves to the technology demands of the industry. We follow a specially designed course plan using real time industry experienced instructors. This ITIL course in Chennai briefs on ITIL Service lifecycle and explains on the adaptation of the ITIL processes with examples.

Flexible Mode of Training

Online Training
Corporate Training
Class Room Training
1V1 / Personal Training

Training

Case Studies and Projects15+
Hours of Practical Training80+
Placement Assurance100%
Expert Support24/7
Support & AccessLifetime
CertificationYes
Skill LevelAll
LanguageEnglish / Tamil

Click here to view detailed curriculum

Why Choose a ITIL course from Credo?

ITIL Training in Chennai at Credo Systemz will benefit you to learn and enhance your skills on the ITIL framework and methodologies consisting of best practices and processes that can be adopted in IT Service Management.With proven record from thousands of satisfied customer reviews, we provide ITIL certification Course in Chennai with economical ITIL training and certification costs

Find out what our past customers have to say about credo and their experiences with us

ITIL Training Curriculum

Credo Systemz being ranked as the Best IT Training Institute in Chennai, conducts ITIL Foundation Training as instructor led or online training program, acknowledges the candidates interest to upgrade themselves to the technology demands of the industry. With specially designed course plan from real time industry experienced instructor, the course briefs on ITIL Service lifecycle and explains on the adaptation of the ITIL processes with examples.

Download curriculum

ITIL Course Content

What is ITIL?
Benefits of getting ITIL certified
Service Management as a practice
Introduction
- What is a Service?
- Types of Service
- Customer
- Types of Customers
- Stakeholders
Service Management
- IT service management and IT service provider
- Service provider types
Processes and Functions
- What is a process?
- The process model
- Characteristics of a process
- What is a function?
- Service automation
ITIL service lifecycle
Case Study 1
Quiz

Purpose, Objectives and Scope

Value of Service Strategy to business

Key concepts and definition

Utility and warranty
Assets, resources and capabilities
Governance
Risk Management
Patterns in Business activity

Processes

Service Portfolio management process
Purpose, Objective and Scope of SPM process
What is Service portfolio?
Financial management process
Purpose, Objective and Scope for FM process
Budgeting, IT accounting and charging
Business case and its structure
Business Relationship management process
Purpose, Objective and Scope of BRM process
Difference between Business Relationship management and Service Level management

Quiz

Purpose, Objectives and Scope of Service Design
Service Design package and its contents
Four key elements of Service Design
Service composition
Major aspects of Service Design
Service Level Management
- Purpose, Objectives and scope of SLM
- SLR and SLA
- SLA contents
Monitoring and Improving Service Delivery
- Service review and improvement
Processes
- Service Catalogue management process
- What is a Service Catalogue?
- Purpose, Objectives and Scope of SCM process
- Availability management process
- Effect of Downtime
- Improving Availability
- Reliability and Serviceability
- Information Security Management process
- Information Security Policy
- Supplier Management process
- Supplier categorization
- Capacity Management process
- Sub processes of CM process
- Capacity planning
- IT Service continuity management process
- Assessing Business impact
- Assessing Risk
- Design coordination process
Roles and responsibilities
- RACI model
Quiz

Purpose, Objectives and Scope
Value of Service Transition to Business
Change Management Process –
- Purpose, Scope and Objectives
- Types of changes
- Change Advisory Board (CAB)
Processes
- Transition planning and support process
- Service Asset and Configuration management process
- Configuration Items
- Description of Configuration model
- Configuration Management System
- Knowledge Management process
- Release and Deployment Management process
- Release policy
Case Study 2
Quiz

Purpose, Objectives and Scope
Service Desk function
Incidents, Problems, known errors, workaround
Processes
- Incident and Problem management processes
- Interface with other processes
- Request Management
- Event management
- Access management
Quiz

How to pass Data from Parent to Child & Child to Parent?

Purpose, Objectives and Scope of CSI
CSI approach
CSI register
Quality improvement using Deming’s cycle
Service measurement
Output of CSI
Seven step improvement process
Quiz
Case Study 3

Flexible Mode of Training and Payment

Hear it from our customer!!

Success Story OfLakshana

Success Story OfRamya

Success Story OfLokitha

Success Story OfRam Ranjith

Our ITIL Training Overview

At Credo Systemz being ranked the No.1 Training institute for ITIL Training in Chennai, we provide in-depth course briefing to the candidates inorderto understand the ITIL cohesive set of best practices and how the framework is adopted by the ITSM industry.

The ITIL Training is the best suitable across audience profile Service Management, Application Development, Quality Management, Project \ Delivery \ Business Management professionals, or fresher candidate aspiring to be part of the IT industry. With uniquely designed course plan, the candidate would undergo training sessions with expert trainer using real-time project scenarios.

Detailed instructor led sessions to help you become a proficient Expert in ITIL.
Build a ITIL professional portfolio by working on hands on assignments and projects.
Personalised mentorship from professionals working in leading companies.
Lifetime access to downloadable ITIL course materials, interview questions and project resources.

Undergo 50+ hours of Industrial Instructor led learning with rich knowledge in ITIL Framework and practices, ensuring you will get all in-depth knowledge of various concepts that will be covered in the course
Real-time case studies approach
Hands-on practical assignmentsat every training session.
ITIL Framework understandingkit with necessary Reference books, Process and Object examples
Personal LearningManager – plan, manage and co-ordinate with your training needs and provide assistance to your training related queries
Free Placement & Career Assistance – Enhance your career aspirations with assistance on latest ITIL job opening updates through Whatsapp or Email, staying connected with our alumni network and recruitment partners.
Post Training Support
Free CertificationGuidance – Credo Systemz is the Authorized Pearson VUE exam center.Guidance provided to candidates to complete the ITIL certifications available.
Earn a Completion Certificate in ITIL from Credo Systemz at the end of your training completion.

Credo Systemz ranked as the No.1 ITIL Training institute in Chennai, and have successfully trained 15000+ IT professionals.
Highly applauded by our candidates in Google Reviews, making us the leading and and Best ITIL training Institute in Chennai
Candidates have showed their satisfaction through Facebook Reviews
Flexible training pattern, allowing candidates to choose between weekday or weekend sessions, as well as Online Trainings
Detailed Course Plan to help both Fresher & Experienced Professionals, as per the latest ITIL framework updates.
Skilled & expert trainers with 15+ years of IT industry experience, with real-time ITIL framework implementation projects knowledge.
Complete Hands-on ITIL training in Chennai with 100% Placement Assistance.
Training sessions take account of both Theoretical & mandatory practical program development as well
Professional teams to assist with Career guidance, Interview preparation, Mock Interviews, Placement Counselling, Certification Assistance, Resume writing and Job updates.
Ranked as Best ITIL Training Institute in Chennai providing best ITIL training in the city with nominal ITIL course fees. Attend the free demo today for free !!
Above all …

Training Benefits!!

Our ITIL course in Chennai teaches the ITIL concepts from basic to advanced level in a practical manner. Our ITIL Training provides complete knowledge, skill set, techniques of ITIL. Every topic starts with a theory, explained with hands-on training to improve confidence. This ITIL Training offers 100% practical training with live sessions. With Career support, become a Skilled ITIL developer that leads to a successful career path.

5-15%

5-15% Chances of immediate placements.
10-15%

10-15% increase in salary.
~30%

30% of job market is open.

Testimonials

After attending the demo class, I joined Credo Systemz to learn the ITIL course. This ITIL Course is the training + placement course using experts. The Trainer provides Practical training, certification and interview assistance. All Thanks to my trainer.

Lakshmi
Credo Systemz ITIL training offers Real time training along with career guidance. This ITIL Course offers hands-on training practices with experienced trainers. The trainers guide us in learning the ITIL modules along with project work. Thanks to Credo Systemz.

Deja Shri

ITIL Course FAQs

There are no defined pre-requisite to excel and understand the ITIL framework. The audience can be from Service Management, Application Development, Quality Management, Project \ Delivery \ Business Management professionals, or fresher candidate aspiring to be part of the IT industry

Credo Systemz beyond conducting ITIL training, our professional team will also help our candidates with the necessary certification assistance. ITIL certifications available : ITIL Training in Chennai

ITIL Classroom Training in Chennai:

Regular classroom based training: 4 weeks, 90 minutes of Practical + Theory session per day.
Fast Track (1-1 :ITIL Training crash course in Chennai): 15 days.
Choose your options for week day or week end classroom training.
Online 1-1 training – please send us your request to www.credosystemz.com or call +91-44-4215 0899 / 98844 12301

Graphical representation of our course journey given below, ITIL Course Journey

Assessments – Our training pattern includes conducting frequent assessments to understand your technical competence& brief your areas of improvement, during the tenure of the course.
Interview Questionnaire – At Credo Systemz, a dedicated team is available to collate the frequently asked questions in the Top MNCs, and will share the questionnaire with our candidates.
Mock Interviews -At the end of the course, a team of highly qualified real-time IT technical experts from the industry assess your knowledge on the language, by conducting interviews, and share the feedback so you can crack the interview with confidence & at ease.
Resume Building Services – Expert trainers guide our candidates on the Resume preparation which will profoundly help you put your career on track.

Credo systemz offers Class room training, online training and Corporate Training. The training will be provided by expert trainers having more than 10+years IT experience currently working in the Industry. Book Your Free Demo Session: +91-9884412301

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